Tue Jun 15, 2010 5:45 PM
Click here to be redirected to the CLE Course Registration Forms and Registration Policy (Please review the Registration Policy as changes have been made to the cancellation/refund process.)
Registration will close 3 days prior to the course date or when capacity has been reached.
Capacity: 35
Dinner Sponsor: The MCS Group
Time: Registration check-in starts at 5:45 pm. Course will commence at 6:15 p.m. and end at 8:15 p.m.
This course has been approved for 2 hours of CLE credit by NFPA.
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Registration Fee:
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NCAPA Members $55; Non-Members $75
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| Course Description: |
Etiquette in business situations plays a subtle but critical role. Missteps in a business setting can impair your credibility and professionalism and cause others to question your suitability for your job. An unintentional breach of manners or protocol will reflect poorly on you. With four generations together in the workforce, and an increased informality in our fast-paced and wired society, employees bring different expectations and experiences to the workplace. Knowing some basics of business etiquette will give you the poise and confidence to navigate difficult business situations.
This two-hour seminar covers a variety of business etiquette topics, from meeting and greeting, to civility in the workplace, to dining dilemmas, to courteous communications, to how to apologize. This seminar will show you why manners matter so you can shine in any business setting.
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Instructor Bio:
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Deborah E. Bouchoux is a nationally known speaker and a practicing attorney. She has been involved in paralegal education for more than 19 years and currently teaches at the Georgetown University Legal Assistant Program, in addition to regularly offering CLE courses for NCAPA. Deborah also authored many works including Protecting Your Company’s Intellectual Property: A Practical Guide to Trademarks, Copyrights, Patents & Trade Secrets, Business Organizations for Paralegals, Intellectual Property: Law of Trademarks, Copyrights, Patents, Legal Research and Writing for Paralegals and Cite Mate (Mate Card Series).
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